Towing Service Brooklyn
At Ben’s Towing & Auto Repair, we pride ourselves on providing the best possible customer support and fastest ETAs. As a leading Brooklyn towing service provider, we know how important it is to get to our customers fast, get the job done quick and get them home safely. With the rising demand to know how we operate our business and how we were able to stay one of the top rated companies around, we decided to outline our process for all to see.
When a call comes in regarding towing we aim to send in a towing truck to the caller’s location as soon as humanly possible. Sometimes it takes 10-15min and sometimes it takes more. We are located in 1245 39th st, in the Borough Park neighborhood in the southwestern part of the borough of Brooklyn, in New York City.
The neighborhood is bordered by Bensonhurst to the south, Bay Ridge to the southwest, Sunset Park to the west, Kensington and Green-Wood Cemetery to the northeast, Flatbush to the east, and Midwood to the southeast.
Most of the times we are able to send over a tow truck under 30min, but please do understand that if there’s delay, it can be multiple things that caused it. Most of the times it’s the New York traffic. Sometimes it’s the harsh winters and snow storms. Either way, our dispatcher will be updating you every step of the way. One of our drivers (Mike, Ben or Tony) will keep you in the loop of things. Once we arrive our aim is to get you back on the road as fast as possible, if that’s gas delivery, towing your car, a flat tire or anything else for that matter, we have the know how and the years of experience under our belts to get any and all issues sorted and figured out. The words of the founder of the company, still hold strong to this day:
Customer first, fix the problem, do it quick and as painless as possible, and you can be sure to have a long lasting relationship with the community around you, when in the end of the day, it’s all the matters & what will keep this business afloat.
We strive to treat each and every customer like family, we all been in this dark place needing a helping hand. Let us help you today, give us a call and we’ll be on our way to solve your problems!